Protect yourself from fraud
While impersonation scams are an unfortunate reality in today’s digital world, we want to ensure you are informed and aware. Recently, we’ve seen an increase in fraudulent messages impersonating our members. These scammers are using fake phone numbers, emails, and impersonating our team members, often promoting fake job offers or attempting to collect personal information. To ensure your safety, please verify that any communication from Kestria comes from contact details listed on our official website or those of our local partners. Kestria will never ask for payment or personal financial information through unexpected communication.
How to recognize a scam
- The message is unsolicited and unexpected.
- It comes from an unfamiliar email address or phone number.
- It includes suspicious links—avoid clicking them.
- It offers unrealistic job opportunities or financial arrangements.
- It requests personal financial details or payment.
- The message contains spelling or grammatical errors.
- It creates a sense of urgency, pressuring you to act immediately.
What to do if you receive a suspicious message
- Do not respond or share any personal information.
- Block the sender and report the message via the app and to local authorities.
- Contact your local Kestria office or report the incident to us directly at scamalert@kestria.com.
Remember, if something doesn’t feel right, trust your instincts and stay cautious.
Thank you for your vigilance and support
We appreciate your efforts in helping us keep our community safe. If you have any concerns or need further assistance, don’t hesitate to reach out to us.
